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Category: Blogposts & Series

  • Book Spotlight: Negotiating Rationally (Bazerman & Neale)

    Book Spotlight: Negotiating Rationally (Bazerman & Neale)

    Ever wondered why smart people sometimes negotiate irrational deals—or walk away from deals that would benefit everyone?

    In “Negotiating Rationally,” Max Bazerman and Margaret Neale unpack the psychological traps that cause negotiators to deviate from rational decisions and provide strategies to counteract these biases.

    Key insights include:

    Overcoming the Winner’s Curse When negotiators rush to win, they often overpay or make unnecessary concessions. Rational negotiators detach emotionally, focus on data and realistic valuation, and know their alternatives.

    Avoiding Anchoring Bias Initial offers have outsized influence. Prepare systematically: establish your own targets and reservation points first, rather than reacting to the other party’s anchor.

    Managing Confidence Levels Rather than relying on gut instinct when it comes to strengths and weaknesses, rational negotiators seek outside perspectives, plan for multiple scenarios, and ground their strategy in evidence.

    Sunk-Cost Fallacy Past investments can irrationally influence your negotiation strategy. Rational negotiators recognize that decisions should be guided by future potential, not past commitments.

    Framing for Mutual Gain Rational negotiators reframe conflicts as opportunities — seeking integrative solutions that create value for all sides, rather than settling for suboptimal compromises.

    A recommended read for anyone who wants to sharpen their negotiation skills by recognizing and avoiding common psychological pitfalls.

    #Negotiation #CognitiveBias #StrategicThinking #BookSpotlight

  • Firmness vs. Appreciation?

    Firmness vs. Appreciation?

    Tight deadlines. Vendor tensions. How do you balance firmness and flexibility?

    Firmness vs. flexibility as opposites on a spectrum only represents one axis. But it often gets confused with another dimension entirely: appreciation.

    👉 Being firm doesn’t mean being rude.

    👉 Being respectful doesn’t mean being soft.

    The key lies in shifting focus — away from positions, toward interests — and separating the people from the issues.

    • Why do you feel the need to stand firm on certain points?
    • What would it take to yield, trade concessions, or compromise?
    • What pressures or challenges might the other side be facing?
    • What else could help them meet your goal?

    When you understand what’s shaping both sides, new pathways emerge. Creative solutions that serve both sides’ interests become far more likely.

    That’s when flexibility becomes strategic — and firmness becomes credible.

    💬 Curious how this matrix applies to your negotiations? Drop a comment or message us directly.

  • Ownership in a Rule-Driven World

    Ownership in a Rule-Driven World

    Following all the rules… but still getting it wrong.

    Organizations love processes. And for good reason: they create consistency, mitigate risk, and ensure traceability.

    The problem is when the procedure becomes the goal. Then you risk performing all the right steps — and still failing the outcome the procedures were meant to serve in the first place.

    We’ve all seen it:

    • Rigid processes replace initiative and judgment.
    • Teams focus on checking the boxes rather than solving the problem.
    • People say “we followed the protocol” as if that excuses the failure.

    When people stop thinking because a rule exists, the system becomes brittle. True leadership means ownership, not hiding behind the process to deflect accountability.

    In complex situations, doing things ‘by the book’ can feel safer than using judgment — but it also leads to failure when the book doesn’t fit the situation.

    #Leadership #OrganizationalCulture #Accountability