Latest Posts
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Game Practice #5: Trust
Trust starts when one side gives first. Before there’s a deal. Before there’s a guarantee. In the classic Game of Trust, it’s simple: It’s a one-shot game. No prior contract. No second chances. Only trust — or the opportunity to exploit it. Notice the dynamic: One player must act first, must GIVE first, without knowing
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Game Practice #4: The Ultimatum Game
When Fairness Beats Logic Imagine you get €100 and must split it with someone else. But there’s a catch — if they reject your offer, neither of you gets anything. For example, you offer €10 wanting to keep €90 to yourself, and they say no. Then you get nothing, they get nothing. Game over. Welcome
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You’re leading a team through a crisis. How do you balance urgency with input from frontline staff?
In today’s dynamic markets, the best corporate intelligence often resides at the frontline. It is at the customer interface where value is created daily — and where problems first appear. Empowering the frontline becomes imperative and achieves two goals: 1️⃣ It drives better real-time decisions. Effective responses to the crisis can be identified and implemented