Latest Posts
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You’re leading a team through a crisis. How do you balance urgency with input from frontline staff?
In today’s dynamic markets, the best corporate intelligence often resides at the frontline. It is at the customer interface where value is created daily — and where problems first appear. Empowering the frontline becomes imperative and achieves two goals: 1️⃣ It drives better real-time decisions. Effective responses to the crisis can be identified and implemented…
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Game Practice #3: The Stag Hunt
Why trust is the silent partner in every high-stakes deal Imagine two hunters. They can either each chase a rabbit (a guaranteed but small reward) or cooperate to hunt a stag (a much bigger win, but only if both fully commit). That’s the Stag Hunt, a classic game theory model. And it plays out all…
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Game Practice #2: The Game of Chicken…
… and Why It’s Risky in Negotiations Two cars. One road. Both speeding toward each other. Who swerves first…? Who “blinks”? Welcome to the Game of Chicken — a game of escalation, brinkmanship, and bluffing. Almost every negotiator can tell a tale about it: And sometimes?… They crash. Chicken is about who’s more committed to…